Patient Testimonials

Hi Ryan, thanks for taking time this morning after your appointment just to stop by my office and give us some information on how pleased you’ve been with Dr. Proctor and some of the services that we’ve provided for you, and how you’ve liked them.

I would absolutely say that. Dr Proctor and his staff were excellent, in terms of my care for both my Invisalign as well as my veneer procedure. All of his staff was completely professional. Dr. Proctor was very patient with the requests that I had; the services were excellent. The Invisalign process was easy, carefree, and they also offer the Care Credit, so that was definitely a good thing so thank you very much.

I am happy with the outcome as well as the veneers that came on afterwards. I love my smile, you have improved my confidence and I appreciate everything that you guys have done for me.

Thank you so much, we appreciate you.

Good morning Tina, thanks for stopping by and just spending an extra little bit of time here from your appointment this morning before you leave here and go to start your day – just to share your experience with the LANAP surgery.

How long have you been a patient of Dr. Proctor’s?

I’ve been a patient of Dr. Proctor’s for six years.

And when did you have the LANAP surgery?

I had that surgery in 2006.

How comfortable was that surgery while you were in the dental chair?

That surgery was very comfortable. Dr. Proctor makes sure you are comfortable. He also lets you listen to music if you would like to and he will give you gas if you request it. I would like to say that I have had the traditional surgery, and it was very uncomfortable. They cut my gums, they scraped my teeth and it was very painful. The LANAP surgery was not painful for me. I know there are people that are going to ask the question, how painful was the LANAP surgery, and I would say, for me, I had no pain.

That’s great. So what was your recovery time after you went home?

My recovery time was very easy. Again, I state that I had no pain. I was advised to not floss and to brush very gently. And the recovery time was a breeze.

So did you just have to not floss for a month or so?

Yes, it was a month, thank you.

And have you found it easy to maintain your gums since the surgery?

It’s been very easy to maintain. I come and see Dr. Proctor and the dental hygienist every four months and the cleanings are very easy.

What have you noticed from your before and after the surgery about your overall health?

My overall health; I feel like before the surgery, I caught colds a lot easier, I might have been sick a little more often. And I understand that a lot of people don’t know that you do have bacteria in your mouth when your gums are not clean. And I feel like that did make me a little more susceptible to colds. And after the surgery, I’ve been much healthier and I haven’t been as susceptible to catch colds. I’ve just done a lot better. My gums do not bleed, and it’s very easy to floss. My breath is fresh now so I have a lot more confidence.

That’s wonderful. Are you happy with the decision that you made and would you recommend that to your friends and family if their dentist recommended that they needed the LANAP surgery?

Yes, I would recommend this surgery to my friends and to my family. My family has been to see Dr. Proctor, they come here and they love him.

Wonderful. Well, thank you again Tina, for taking your time, we hope you have a wonderful day.

My dental experiences have varied. I had some offices that would change some of the staff, and then the other times it would be either long term or just me moving around. I relocated a lot due to my job. My experiences have been varied, nothing negative or anything of that nature, but just sometimes a little change in some of the staffing.

The staff here at Dr. Proctor’s office are absolutely above and beyond a sense of feeling like family. They offer you a great sense of information, they offer you very flexible schedule time patterns and then they try to push you ahead of schedule where they kind of book you out months in advance to give you a chance to call in if anything changes.

Dr. Proctor always has a humming voice going on, so he’s always in a good mood. He comes in and kind of relaxes me with any sense of tension about any procedures that’s about to be done. Or just to see if any of the recommendations he’s given me to try and continue my dental hygiene just to make sure everything is going in an improved fashion. He’s always at ease and he always makes me feel like he is just checking in and that he just wants to make sure that everything is going according to what are plans we discussed.

I really feel at here Dr. Proctor’s office, you feel a great sense of community. It’s an established community leader here, providing a service that I think a lot of families and individuals like myself that travel a lot and have a very busy schedule, they really work hard to put you in the schedule and give you a chance to have a good consultation.

I’ve really enjoyed it here, I’ve felt it’s been very, very helpful for me and my dental hygiene, and a great sense of being able to have the smile that I really wanted to have. They’ve been a very important part of that whole task of me discovering everything about what I needed to find out and learn about my dental hygiene and just a good sense of good people, with a good sense of service. I’ve really enjoyed Dr. Proctor’s office and his staff for over ten years, and that is the reason why I continue to come back.

From the time you walk in the door, to the time you get back in the chair and everything, everyone that’s here, from the front desk to the staff to obviously Dr. Proctor, it’s been very caring, they’re very genuine in their approach and in taking care of you. I think that’s what people really look for these days, is someone who isn’t just a client, but someone who really is a member of more or less, a community. That’s how I feel when I come here, because everyone has just been really caring and wanting to make sure that your best interests are at heart. That’s what I would say as a referral.

He has this presence to him that kind of puts you at ease, but when it gets into actual conversations about dentistry, he knows his stuff. He’s very knowledgeable and he really enjoys talking about it and you can tell that when he’s talking to you. It’s not just something that he has to do on a daily basis, it’s something that he really cares about and you can tell whenever he’s talking to you about what’s going on with your teeth or gums or whatever the case may be. You can tell he knows, and you can tell he cares and that’s a telltale sign of Dr. Proctor.

It’s a very calming atmosphere that I don’t have any hesitation in going to. I look forward to seeing the people here that I only get to see on a couple occasions every year and it’s a good time. My entire family comes here; so we’ve got my mom and dad who were the first Poorman’s to come here, and then my three brothers; two older brothers and one younger brother. We’ve been coming here for almost twenty-nine years now since we first moved to Texas, so it’s a family thing and I think it’s going to be a generational thing, you know. When we have kids and all that, we are going to pass down Dr. Proctor to the kids, too. So, it’s pretty good times.

Dr. Proctor is a great dentist. We’ve been coming here for close to thirty years and I’ve never had a bad experience. From routine teeth cleaning, to I had my wisdom teeth out; Dr. Proctor has been nothing but professional and there’s never been any problems. So, I would say, having a good dentist is something we take for granted, and it would be nice if everyone could take that for granted. I know a lot of people who have had trouble with the dentist and have had bad experiences, so my pitch would just be that I think that Dr. Proctor best is, in my opinion, the best in the business. His staff is courteous and friendly and I think this is a great placed to get your teeth cleaned.

You walk in, and granted I’ve been coming here for a long time so I know a lot of the staff but it’s nice when you walk in and someone says, oh hey Ryan, how’s it going, good to see you, tell me about your family, tell me about your kids; how’s mom and pop doing. So, step one is when you walk in and you’re already greeted with a friendly voice.

Dr. Proctor is a bookworm, and I say bookworm because I know he takes his dentistry extremely seriously. And I know that when he leaves here, he spends a lot of time learning more about being a dentist, learning more about the latest and greatest trends in dentistry.

I get a warm feeling even thinking about coming to the dentist. And I know that sounds funny to say but Dr. Proctor is the kind of guy that really makes you feel good about yourself. His hygienists and all of his assistants are the kind of people that really want to get to know you and they want to get to know about your mouth and your teeth, and they try to help you prevent anything bad from happening; they try to really take care of you. It’s been a very positive experience here.

When I walk in here, it’s very cheerful. Everyone welcomes you, they’re always saying hello, how are you doing, how have you been; it’s very warm, very refreshing. It smells clean, I don’t smell any dental work that is being done, like normal people do when you go into a dental office. It’s very refreshing and everything is very clean.

I love the staff. The staff is awesome. They are so cool. Everyone is so nice, they greet you well, very professional and they make you feel like family when you’re here, which I enjoy very, very much.

He’s very thorough in explaining to you what is going on with your gums, your teeth, the cleaning, if you need fillings or anything like that, he’s very knowledgeable with everything.

I feel more confident in smiling and being open with my talking to people all the time.

In the past, I have had fear prior to being Dr. Proctor’s patient. When you have a dentist actually tell you that the shot is barely going to hurt, was amazing. A perfectionist is the very first thing that comes to mind. Qualified, high standards, there’s a lot that ring true for Dr. Proctor.

Dr. Proctor is a perfectionist, because I actually remember one time I came in for my crown seating and it was in, it was beautiful, it was ready to go, and he put it in and was checking it and doing what he does, making sure it’s perfect, and one little bitty something he didn’t like the way it felt, the way it sat, I don’t know – he absolutely was not going to put it in, he was going to have it perfect and then do that. He was going to reschedule me to come back in and put it in. But I would much rather that than have a problem down the road or have something just not be perfect.

So he’s definitely a perfectionist with the quality of the products he puts in your mouth, he matching of the colors, things like that. He double checks everything and I have never left unhappy. So therefore, he does all the worrying for me, I have no concerns whatsoever about the products, or the quality of the stuff he does.

Oh my gosh, Dr. Proctor has done everything from regular teeth maintenance, to orthodontics on my bottom teeth, to all types of stuff. He’s the only dentist that I’ve ever been to that I never had pain with.

It doesn’t smell like a dentist office, so you don’t walk in and hear the drilling going. The other thing, I didn’t mention this, they get you in and get you out. The wait time isn’t very long, so if my appointment is at eight or nine, I’m pretty sure that I’m going to get in and get out within the time designated that they put me on the schedule.

The staff at Dr. Proctor’s office, it’s not just Dr. Proctor. He doesn’t have a lot turnover. I’ve been going to the same dental hygienist, Lisa, for as long as I can remember. His front desk staff have been with him for years, so again, they get to know you, they know your family, it’s a friendly environment, you’re comfortable and his staff is just absolutely wonderful.

If people ask me about Dr. Proctor, what I would tell them, as far as a dentist he’s up on all the newest and latest technology, I would tell them that Dr. Proctor and his staff are friendly. If people are afraid to go to the dentist, I would just pitch that Dr. Proctor in all the years that I have been coming to him, and all the people that I know that have been coming to him, I’ve never had any pain. And like I said, seriously, my kids are almost eighteen and sixteen, and he’s been working on their teeth since they started having dental work. I just tell them that it is like a family atmosphere; lots of patients that come here have been with Dr. Proctor for years and years and years and years and years.

When I was hunting around, I needed someone very quickly because I was hurting. I’m sure they changed their schedules around and fit me in, took care of me, and that impressed me, but even from the time you open the front door to the time you leave, you feel that they care about you. And they want you to have a good dental experience. Even my in-laws, who are up in their eighties and nineties, they can’t say enough good things about this office, this dental office. And my wife had some serious stuff done and she is so happy that she is telling every body. I don’t even have to go out and say anything, I just let them do it.

We’re very happy; it’s a solid run, he’s very professional, he’s very caring, and he always goes for the best, he never settles. So, you know that when you get out of the chair, you have the best that anybody can give you and that’s true with his whole staff on down. From the assistants, the hygienists, even the front desk, they’re always striving for the best – your best.

Dr. Proctor’s office is so personable and friendly and they make sure you are completely comfortable. I’ve known their hygienist – I grew up with her daughter so I’ve known her for years – and she always makes me feel so comfortable. Dr. Proctor is very good at being personable and making sure that you are safe and comfortable.

I wanted to get Invisalign because my teeth were really crowded and I had one tooth that was set back from all the others; it made me feel really insecure and made it difficult for me to feel comfortable in photos. I sought out Invisalign because I knew Dr. Proctor did those and it has been the most wonderful experience. My teeth have not looked this way since high school and I never imagined that my teeth could look this way again. It’s really nice to have that connection and know that he understands what I’m going through and that he’s not just a dentist giving me these braces but that he has the personal experience.

I feel like Invisalign is totally worth it. It has been so easy to take care of my braces, and have them in every day. I’m only supposed to have them out for a couple of hours each day but it’s really easy to manage. I’m a really slow eater so I thought it would be difficult for me at first to keep up with that time management but it’s actually so easy. I come here to the dentist office every six weeks to get new braces and even though it’s a little out of my way to come here so often, I love getting to come here and see the staff and they make sure my time is well spent and they make sure that it’s worth it for me to come and that I feel welcome when I come out here; every time.

I really think that Dr. Proctor’s office is a great dentist for people to go to, the staff is so friendly and they constantly make you feel welcome, they know you by name, they make sure they know so much about you and they make you feel like you are part of their family. Dr. Proctor is so educated and he knows so much about dentistry. He’s qualified in many, many areas. He’s done everything from my teeth to my braces and I could not recommend him more.